We understand that cancellations are sometimes necessary, and we try to keep our cancellation policy as flexible as possible.
If you need to cancel your session, please try to give your trainer as much notice as possible so that s/he can fill that session time with another client.
As long as you alert your trainer to the cancellation no later than 8pm the day before your scheduled session, you will not be charged for that session.
Cancellations made later than 8pm the day prior to your session will generally be charged at the full session rate. However, your trainer may, at his or her discretion waive that charge.
If your trainer needs to cancel, s/he will give you as much notice as possible. You will never be charged for a session canceled by your trainer.